1xBet Support and contact details
Choosing an online casino, we all look at the games, bonuses, interface. But let's be honest: when something goes wrong, whether it's a delayed payment or an unclear moment in the rules, it comes to the forefront - the support service. Do you agree that it is extremely unpleasant to wait for hours for an answer or to receive template replies when the question requires urgent solution? This guide is written especially for players from CIS countries and will help you to understand how to effectively interact with the support team 1xBet and where to look for the most important information.
Our mail
1xbet-cis@game.com - for enquiries about co-operation with representatives of the online casino and gambling industry.
1xbet-cis@support.com - to report site problems or if you have questions about articles and publications.
Need to get in touch with 1xBet support? All working ways for 2025
So, how do you contact 1xBet support if you have a question? The quickest option, according to the experience of many players, is online chat. The button is usually easy to find on the website or mobile app, and they usually respond within a few minutes. If the situation is not super urgent or requires a detailed description with attached files, you can email. 1xBet has several of them: general questions, security questions (verification, blocking) - - security-en@1xbet-team.com. You will have to wait longer for a reply by post, sometimes up to 24 hours. There is also a telephone hotline, but its number may differ for different countries, so it is better to check the website for your region.
Countries with access to 1xbet: Kazakhstan, Turkmenistan, Azerbaijan, Tajikistan, Kyrgyzstan, Uzbekistan
Good news for most CIS players: at the time of writing, access to the 1xbet platform is generally open in Kazakhstan, Turkmenistan, Azerbaijan, Tajikistan, Kyrgyzstan and Uzbekistan. However, it is worth remembering that gambling legislation can change, and sometimes the main site may not be accessible due to blockages. In such situations, the site mirrors come to the rescue (by the way, actual working mirrors can often be found on partner resources or simply by searching online - for example, on our home page).
How to communicate with 1xbet support to get your issue resolved quickly?
In order for 1hbet support to solve your problem as quickly and efficiently as possible, it's worth helping them out a bit. The secret is simple: be specific! Immediately clearly describe the essence of the issue: what exactly happened and when. Be sure to include your user ID (game account number). If the problem is visible visually (for example, an error on the screen), make a screenshot - it will speed up the diagnosis. And a banal, but working advice: keep calm and polite. Believe me, operators are people too, and constructive dialogue is always more productive than mutual complaints.
Brief conclusions for the CIS player
So, what do we have in the end? The 1x bet support team is quite accessible and can be contacted in a number of ways, the quickest of which is online chat. Important information about terms and conditions can always be found on the casino site itself (usually look for links at the bottom of the page). The main thing is not to be afraid to contact the support in case of questions and do it correctly: clearly, to the point and with the necessary information. And, of course, remember to play responsibly!
FAQ
What is the fastest way to get in touch with 1xBet support?
The quickest way is to use the online chat on the official website or in the 1xBet mobile app. A reply is usually received within a few minutes.
What basic information do I need to contact 1xbet support?
Be sure to include your ID (game account number) and describe the problem as clearly as possible. If possible, attach a screenshot illustrating your issue.
Where can I find the terms and conditions of 1xBet online casino?
All basic legal information, including full terms and conditions of use of the service, is usually placed at the bottom (footer) of the 1xBet website.
Is 1xBet available in Uzbekistan and other CIS countries?
Yes, at the moment 1xBet is generally available to players from Uzbekistan, Kazakhstan, Azerbaijan, Kyrgyzstan, Tajikistan and Turkmenistan, but it is always worth checking that access is up to date due to possible changes in local legislation.
Updated: 12.08.2025